Introducing Multi-Way Calling, Telescope Talk Mode & More
Introducing 3 New Features for Stronger Family Connection and Easier Remote Support for Seniors
JubileeTV, the leading video calling for seniors platform, now makes it even easier to stay connected and support aging loved ones right from the TV. Our latest update adds three practical family communication tools built for how families actually care: together, remotely, and often under time pressure.
Watch this video or keep reading to see what's new this month.
These features were designed to eliminate tech hurdles, improve real-time communication, and help older adults stay engaged at home with minimal friction.
This update will be rolling out to JubileeTV members over the next week.
Table of Contents
1. Multi-way Calling
Video calls with up to 4 people.
Group chats on the TV without handing off phones or setting up Zooms. Multi-way calling makes group video calls on TV super simple.
You can host video calls with up to four people at once, so your parent or grandparent can connect with multiple family members at the same time on the JubileeTV.
How it works:
Your aging loved one + 3 others on-screen at once
Family members can continue their conversation even after the senior has left the call
Ideal for group check-ins, grandkid time, birthdays, or including doctors and caregivers
The TV becomes a natural gathering point, eliminating the need for seniors to hold devices or manage complex controls during important conversations.
How to use Multi-way Calling:
Open the JubileeTV app and start a Video Call (works with both regular and AutoConnect).
Tap More , then Add someone to this call.
Select participants from your loved one’s Contacts. Up to 4 total people can join.
Everyone gets a notification and appears directly on the TV (as long as your loved one is part of the call).
2. GuestLink
Send a link. They click. They’re on the TV.
No apps. No logins. No teaching your uncle how to use FaceTime. Now, anyone you invite to a call can join with a one-time link sent by email. They don’t need to download anything or create an account.
This enhanced communication feature lets anyone join the conversation with minimal technical knowledge—perfect for video calling less tech-savvy family members.
Works on any phone, tablet, or computer
No app required—just tap the link
Perfect for extended family, friends, doctors, or care managers
How to use GuestLink:
Start a Video Call in the JubileeTV app.
Tap More , then Invite with GuestLink .
Enter an email address to send the one-time link.
The guest taps the link and joins instantly—no setup needed.
3. Telescope Talk Mode
Talk through the TV while controlling it remotely.
Helping a loved one find the right channel or fix an issue? Now you can talk directly through their TV, see their screen and control it from your phone all at once.
Speak through their TV from the JubileeTV app
The TV auto-mutes while you’re talking
Change channels, open Netflix, troubleshoot issues, and walk them through anything in real time
No need for step-by-step texts or long phone calls. It’s like being in the room. This senior-friendly feature makes it simple to provide tech support for senior family members directly on the TV without the frustration of explaining complex steps over the phone.
Pro tip: Start a photo slideshow from Telescope by typing "slideshow" into the command box, turn Talk Mode on, and you have a simple, engaging way to share family memories with your loved one.
How to use Talk Mode:
Open the JubileeTV app and tap Telescope.
Tap the Microphone icon in the top right to turn Talk Mode on.
Speak directly through the TV—your voice will come through clearly while the TV volume is muted.
Control the TV as needed while you talk.
Make sure your loved one speaks into the mic on their JubileeTV remote.
When finished, tap the Microphone icon or exit Telescope to end Talk Mode.
We Built JubileeTV for Connection, Not Complexity
Caregiving isn't one-size-fits-all and neither is JubileeTV. It’s built for real-life caregiving.
From seeing the screen during troubleshooting to joining group calls effortlessly, JubileeTV gives families more control, more connection, and more peace of mind, without asking seniors to learn anything new.
View May Product Release notes.
Want to see it in action?
Watch the full walkthrough video to learn how each feature works, step-by-step.
Not Already a JubileeTV Member?
JubileeTV continues to lead in developing senior tech solutions that actually make sense for real families trying to connect with aging loved ones remotely.
Not already using the best TV app for family video chats?
Learn more about our caregiving tools for aging parents and start your 60-day free trial at getjubileetv.com.
Frequently Asked Questions
Can seniors have group video calls on their TV?
Yes. With JubileeTV's new Multi-way Video Calling feature, older adults can connect with multiple people at once through their TV. They don’t need to press buttons or manage devices—the TV handles it all.
Do I need the JubileeTV app to make a video call?
Yes— caregivers need the JubileeTV app to start or manage video calls. The app is where you control calls, add participants, send GuestLinks, and access features like Telescope Talk.
However, guests do not need the app. With GuestLink, you can invite anyone to join a call by sending a one-time link via email. Guests simply tap the link and join directly in their browser—no app or account required.
Can I see what’s on my loved one’s TV screen with JubileeTV?
Yes. With JubileeTV's Telescope feature, you get real-time visibility into what your loved one is seeing. Turn on Telescope Talk mode to initiate a two-way audio session while using Telescope. This makes it easier to guide them or troubleshoot remotely.
Do these new features require seniors to do anything?
No. All three features—Multiway Calling, GuestLink, and Telescope Talk—are controlled by the caregiver. Seniors don’t need to answer a call, click a link, or operate a device. The experience is hands-free and built around the TV they already use.
Written by Michelle at JubileeTV
Michelle Wright is a marketer, mom, and daughter who knows what it’s like to be in the sandwich generation. As VP of Marketing, she brings clarity to the chaos of caregiving tech, helping JubileeTV’s mission show up where it matters most. In her spare time, you’ll find her dominating on the pickleball court, listening to podcasts, or tearing through the latest New York Times bestsellers.
