SMS Terms & Conditions

Last updated: September 17, 2026

The JubileeTV mobile message service (the "Service") is operated by JubileeTV ("JubileeTV," "we," "us," or "our"). By opting in to receive text messages from JubileeTV or our subsidiaries or affiliates, you agree to these Text Messaging Terms and Conditions (this "Agreement"). Your participation in the Service is also subject to our Privacy Policy and Terms of Use, which are expressly incorporated by reference herein. This Agreement is not intended to modify any other Terms and Conditions or Privacy Policy that may govern the relationship between you and us in other contexts. We may modify or cancel the Service or any of its features without notice, and, to the extent permitted by applicable law, we may modify this Agreement at any time; your continued use of the Service following the effective date of any such changes constitutes your acceptance of those changes.

OUR TERMS AND CONDITIONS OF USE REQUIRE YOU TO RESOLVE DISPUTES WITH US ON AN INDIVIDUAL BASIS AND NOT AS PART OF ANY CLASS OR REPRESENTATIVE ACTION, WAIVE YOUR RIGHT TO A TRIAL BY JURY, AND REQUIRE CLAIMS TO BE RESOLVED THROUGH FINAL AND BINDING ARBITRATION. IF YOU DO NOT AGREE TO OUR TERMS AND CONDITIONS, YOU MAY NOT PARTICIPATE IN THE SERVICE.

SMS Programs

We offer the following distinct SMS programs. Which ones apply to you depends on how you interact with us, and messages for each program may come from a different phone number.

JubileeTV Equipment Returns

For customers renting our equipment, if you have registered your mobile number with us, we will send you text message notifications containing return instructions, shipping labels, and return deadlines.

JubileeTV Security

If you have registered your mobile number with us, you may choose to receive one-time passcodes (OTPs) for mobile sign-in and secure account verification via text message instead of email.

JubileeTV Marketing Alerts

Promotional offers, specials, product updates, and other marketing offers (e.g., cart reminders).

Message frequency varies by program and by your interaction with our services. Message and data rates may apply — check your mobile plan and contact your wireless provider for details. You are solely responsible for all charges related to SMS/text messages, including any charges imposed by your wireless provider.

Providing Telephone Numbers and Duty to Notify

You verify that the mobile number provided to us is true and accurate, and that you are the current subscriber or owner of any telephone number you provide. Should any of your contact information change, including ownership of your telephone number, you agree to immediately notify us before the change goes into effect by emailing us at support@getjubileetv.com. If you get a new mobile number, you will need to sign up for the applicable program again with your new number.

Your Consent to Receive Automated Calls/Texts

By consenting to JubileeTV's SMS/text messaging service, and by voluntarily providing your telephone number(s), you expressly agree to receive recurring automated text messages (such as SMS, MMS, or successor protocols or technologies) from and on behalf of JubileeTV through your wireless provider to the mobile number you provided — concerning our products, services, offers, promotions, transactions, and your relationship with us — even if your mobile number is registered on any state or federal Do Not Call list. Text messages may be sent using an automatic telephone dialing system or other technology. You understand that you do not have to sign up for any program in order to make a purchase, and that your consent is not a condition of any purchase with JubileeTV. Your participation in the Service is completely voluntary.

Opt Out & Help Instructions

You may opt out of the Service at any time. Reply STOP to any text message from us, or click the unsubscribe link (where available), to cancel. You'll receive a one-time opt-out confirmation text message, after which no further messages will be sent to your mobile device unless initiated by you. If you have subscribed to more than one JubileeTV mobile message program and wish to cancel, except where applicable law requires otherwise, you will need to opt out of each program separately.

If you are experiencing issues with the messaging program, reply with the keyword HELP for more assistance, or contact us directly at support@getjubileetv.com or by calling (855) 466-4492

We may change any short code or telephone number we use to operate the Service at any time and will notify you of such changes. You acknowledge that any messages — including STOP or HELP requests — that you send to a short code or telephone number we have changed may not be received, and we will not be responsible for honoring requests made in such messages.

Costs & Carrier Responsibility

We do not charge for the Service, but you are responsible for all charges and fees associated with text messaging imposed by your wireless provider. The wireless carriers supported by the Service are not liable for delayed or undelivered messages. To the extent permitted by applicable law, you agree that we will not be liable for failed, delayed, or misdirected delivery of any information sent through the Service, any errors in such information, and/or any action you may or may not take in reliance on the information or Service.

Third-Party Service Providers

To operate the Service, we work with third-party SMS/text messaging platform providers, currently Klaviyo, Inc. ("Klaviyo"), who process your mobile number and message engagement data solely to deliver messages on our behalf. We do not sell your mobile number to third parties for their own marketing purposes. For more information on how Klaviyo handles your data, please see Klaviyo's privacy policy.

Location-Based Messages

In connection with the Service, we may collect and use your approximate location (for example, derived from your mobile number's area code or IP address) to send you relevant offers or content based on your general geographic area. We do not track your precise, real-time location through the Service. You can decline to have this information used for messaging purposes by opting out of the Service as described above.

We respect your right to privacy. To see how we collect and use your personal information, please see our Privacy Notice.

Eligibility

By participating in the Service, you acknowledge and agree that you are eighteen (18) years of age or older. You must have a wireless device of your own, capable of two-way messaging, be using a participating wireless carrier, and be a wireless service subscriber with text messaging service. Not all cellular phone providers carry the necessary service to participate; check your phone capabilities for specific text messaging instructions.

Indemnification

You agree to indemnify us for any privacy, tort, or other claims — including claims under the Federal Telephone Consumer Protection Act or any state law equivalents — including claims relating to your voluntary provision of a telephone number that is not owned by you and/or your failure to notify us of any change in your mobile telephone number. You agree to indemnify, defend, and hold us harmless from and against any and all such claims, losses, liability, costs, and expenses (including reasonable attorneys' fees).

Miscellaneous

You warrant and represent to us that you have all necessary rights, power, and authority to agree to this Agreement and perform your obligations hereunder, and that nothing contained in this Agreement or in the performance of such obligations will place you in breach of any other contract or obligation. If any provision of this Agreement is found unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary so that this Agreement otherwise remains in full force and effect. We reserve the right to change this Agreement from time to time; any updates will be communicated to you, and you are responsible for reviewing this Agreement periodically to stay aware of such changes. By continuing to participate in the Service after any such changes, you accept this Agreement as modified.