Introducing Pinch-to-Zoom in Telescope

You said you wanted the ability to zoom in on your loved one's TV in Telescope. We listened, and it's here!

Now you can zoom in on your loved one's TV in real-time, whether it's to read small text, navigate hard-to-read menus, or fix an issue quickly. Imagine being able to help without needing to guess what's on the screen-just zoom in, see clearly, and get the job done. This means less frustration and more peace of mind for both you and your loved one.

Pinch-to-Zoom in Telescope is a simple addition that makes a big difference in how you can help your loved one from afar. We're all about giving you tools to support and care for your loved one easily, no matter the distance.

How to Use Pinch-to-Zoom

Using the Pinch-to-Zoom feature is straightforward:

1. Place two fingers on your screen.

2. Slowly spread them apart to zoom in and get a closer view.

3. To zoom out, bring your fingers closer together.

This will let you see the on-screen details more clearly, helping you manage tasks like navigating the guide or adjusting settings with greater accuracy.

Real-Life Use Cases for Pinch-to-Zoom

Pinch-to-Zoom is a practical tool that solves real caregiving challenges. Here are a few ways it can help:

• Troubleshooting TV issues: When the screen text is too small to read in the Telescope window on your phone, zooming in makes it easier to help with things like adjusting volume settings or getting logged back into streaming apps.

• Navigating streaming services: Help your loved one find their favorite show or movie by zooming in on small icons or text within streaming menus.

• Reading important information: Easily zoom in to see TV guides more clearly.

Telescope Tips for Families

To make the most of Pinch-to-Zoom and the Telescope feature for remote TV control, consider these tips:

• Create a Viewing Schedule Together: Use Telescope to help your loved one create a schedule of their favorite shows or weekly programs. You can set reminders through JubileeTV so they always know when their favorite shows are coming on and don't miss anything. With JubileeTV's Automatic Actions you can even automate this so the TV turns to the right channel at a scheduled time.

• Check in before important TV events: If your loved one has a favorite sports team or show, use Telescope to check if they're on the right channel before it starts. If not, you can send a message letting them know the game or show is starting and ask if they want to watch.

• Keep streaming passwords handy: Getting logged out of streaming services is common, especially for seniors. With Telescope, you can quickly log your loved one back in remotely. Make sure you have their streaming passwords accessible to avoid any interruptions in their viewing experience.

• Approach troubleshooting step-by-step: If you need to fix an issue on your loved one's TV, using Pinch-to-Zoom gives you a clearer view of on-screen details, making it easier to troubleshoot and solve problems directly from the JubileeTV App.

• Test the Setup Regularly: Use Telescope to do a quick check of the TV setup at least once a week. This ensures that everything is working well, apps are logged in, and the TV is ready for your loved one's favorite programs. Regular checks help avoid surprises when they want to watch something important.

Update Your App to Get Started

To use the Pinch-to-Zoom feature, make sure your JubileeTV App is updated to the latest version. The feature is available in:

• Android version 10.7.11 or later

• iOS version 10.8.11 or later

To check your app version:

1. Tap the three dots in the top right corner of the JubileeTV App.

2. Select 'Manage My Account.'

3. Scroll down to find the version number (e.g., v10.8.11) above the 'Save Changes' button.

More Ways to Simplify Remote Care with JubileeTV

The Pinch-to-Zoom feature is just one way JubileeTV helps caregivers stay connected and provide support from a distance. Our app also lets you:

• Detect Activity and Presence: With the built-in camera, JubileeTV can detect when your loved one is in front of the TV, even when it's off. This gives you a timeline of their activity, such as when they get up in the morning or when they sit down to watch TV, providing valuable insights into their daily routine and ensuring their well-being.

• Make Automatic Video Calls: Stay connected effortlessly with your loved one using JubileeTV's video calling feature. The video call automatically answers on their TV, so your loved one doesn't have to touch a thing. This makes it easy for you to check in, share moments, and provide comfort from afar.

• Set Reminders: Ensure your loved one never misses a favorite show or important medication by setting reminders that display on the TV.

• Share Photos & Videos: Use JubileeTV to share cherished moments. You can upload photos and videos directly to your loved one's TV, giving them a personal slideshow that helps them feel connected to family. It's a great way to brighten their day and keep them updated on family events.

Customer Story: How Telescope Made a Difference

One customer, Joanna, shared on her 'You Forgot that I Existed' podcast how controlling the TV remotely has made a big difference for her family:

"Now, when Gaga is struggling to figure out what's on TV or how to get to her favorite show, I can just do it for her from my phone. It makes life so much easier, especially since she's often confused by the remote. We don't have to worry about her missing her favorite programs or getting frustrated trying to navigate."

Bringing Caregiving Closer

JubileeTV is always finding new ways to make supporting aging loved ones easier. With features like Telescope remote TV control with Pinch-to-Zoom, activity detection, and TV video calling, remote caregiving becomes a bit simpler. JubileeTV helps families stay connected and makes sure their loved ones feel supported, even from a distance.